At MediBliss India, we strive to ensure that your order reaches you in the best condition and as quickly as possible. This Shipping Policy outlines the key aspects related to the shipment of products purchased from our website, www.mediblissindia.com (hereinafter referred to as "the Website"). MediBliss India is a brand owned and operated by MediBliss Technologies Private Limited (hereinafter referred to as "the Company"). By placing an order on the Website, you agree to the terms outlined in this Shipping Policy.
1. Dispatch Time
- Order Processing: Orders are typically processed and dispatched within 24-48 hours of order confirmation. Dispatch times may vary depending on the product and will be clearly mentioned in the product description.
- Pre-paid Orders: Pre-paid orders are given priority and are processed faster. We encourage you to pre-pay for faster shipping.
- Cash-on-Delivery (COD) Orders: COD orders may require an additional verification call. If we are unable to reach you after multiple attempts, your order may be put on hold.
2. Shipping Time, Working Hours & Holidays
- Courier Services: We ship through registered domestic courier companies to ensure reliable delivery.
- Delivery Time: Delivery times depend on the location and the courier company's norms. While we strive to deliver your order promptly, please note that delivery times are estimates and not guaranteed.
- Working Hours: Deliveries are typically made during the courier company's working hours, which may vary based on your location.
- Weekends & Holidays: No deliveries are made on Saturdays, Sundays, and public holidays. Orders placed on these days will be processed on the next working day.
3. Shipping Delays & Damaged Products
- Courier Delays: Any delays or damage caused during transit are the responsibility of the courier company. MediBliss India is not liable for such delays or damages.
- Damaged Products: If you receive a damaged product, please contact our customer service immediately at info@mediblissindia.com or call our helpline at +91 98104 82734 . We will assist you in resolving the issue.
4. Refunds, Returns & Replacement Linked to Shipping
- Shipping-Related Issues: Refunds, returns, and replacements are not provided for delays caused by the courier company. However, we may offer store credit at our discretion, which can be used for future purchases. Please refer to our Return, Refunds & Replacement Policy for more details.
5. Shipping Costs
- Shipping Charges: Any applicable shipping charges will be clearly mentioned in the product description. For any questions or clarifications, please reach out to us at cs@mediblissindia.com with your order ID.
6. Address Alteration Requests
- Changing Shipping Address: Once an address is registered with an order, it cannot be altered. However, if you need to change the address, please contact us immediately after placing your order at info@mediblissindia.com or call our helpline at +91 98104 82734 . If the order has not yet been dispatched, we will try to accommodate your request.
7. Contact Information
- Customer Support: For any shipping-related queries or requests, please contact us at:
We usually respond to customer inquiries within 72 hours. Thank you for choosing MediBliss India. We look forward to serving you again!
